eCALLER Ambulances

Ambulance fleet control system

eCALLER Ambulances is Ingenia's ambulance fleet control system. A comprehensive solution for private organizations and companies that provide emergency services, emergencies and transfers of critical patients.

A product to improve the service of assistance to citizens

The main function of eCALLER Ambulances is that it provides reliable and real-time information on the services, status and position of emergency vehicles. This factor is the key to its success, since it allows optimizing management, reducing costs and improving efficiency in the service to citizens.

Integrated with the call handling platform of the coordinating centre, it shows the operator managing the call a map identifying the location of the event, as well as the nearest available ambulances.

The incorporation of this system means a decrease in the volume of voice calls to be managed by the coordinating centres, as it automates the reception of calls and the response data of the units.

Keys Advantages Technical characteristics

Keys

The functional richness and effectiveness of eCALLER Ambulances is reflected through its modular architecture:

Service Management Module.
Allows the management of the services of creation, assignment, follow-up, closing, etc. It shows configurable geographic information layers and functionalities derived from them (gps, units location, routes history, etc).

Light embarked terminal module.
Solution based on Android touch tablet, which helps navigation by voice. Communication with the Fleet Control Centre (FCC) is via GRPS/3G.

Advantages

eCALLER Ambulances is a flexible and modular system that adapts to the needs of the client, providing functionalities of enormous efficiency:

Traceability of vehicles in real time, which facilitates the monitoring of the activity and helps decision making in emergency situations.
Optimization of the management of mobile resources.
Integration with emergency services (061, 112, etc.). It also operates autonomously for the management of mobile units of private ambulance companies.

Although the system is designed for ambulance management, it is also suitable for any type of emergency fleet (civil protection, firefighters, etc.).

Technical characteristics

7″ Touch Tablet Options
Android Operating System 4.x
Communications: GPRS/3G
GPS
RabbitMQ Messaging Server

The functional richness and effectiveness of eCALLER Ambulances is reflected through its modular architecture:

Light embarked terminal module.
Solution based on Android touch tablet, which helps navigation by voice. Communication with the Fleet Control Centre (FCC) is via GRPS/3G.

eCALLER Ambulances is a flexible and modular system that adapts to the needs of the client, providing functionalities of enormous efficiency:

Traceability of vehicles in real time, which facilitates the monitoring of the activity and helps decision making in emergency situations.
Optimization of the management of mobile resources.
Integration with emergency services (061, 112, etc.). It also operates autonomously for the management of mobile units of private ambulance companies.

Although the system is designed for ambulance management, it is also suitable for any type of emergency fleet (civil protection, firefighters, etc.).

7″ Touch Tablet Options
Android Operating System 4.x
Communications: GPRS/3G
GPS
RabbitMQ Messaging Server

Download file (PDF - Spanish)

eCALLER Ambulances

A product to improve the service of assistance to citizens

Keys

Advantages

Technical characteristics

Keys

Advantages

Technical characteristics

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