Omnicanal communication is an axiom of customer service strategy and processes. Respond to the customer from all interaction channels and on the platforms that the customer uses.
At Ingenia, we rely on CommBox for the omnicanal management
Large corporations worldwide have the customer service platform based on Artificial Intelligence (AI): Commbox. Ingenia advises you on the deployment and implementation of this solution for the comprehensive management of your digital communication channels with your clients.