Conceived as a platform for contact centers (designed for all-channel communication strategies), CommBox allows you to easily integrate new customer communication channels and simultaneously manage all your brand assets and online conversations through a single, unified view.
CommBox The future of customer communication
Artificial Intelligence at the service of your Contact Center. Provide your customers with the best experience, with a live and automated attention.
Provide your customer with the best digital experience
Omnicanality together with artificial intelligence will allow you to provide your customers with the best digital experience. Without interruptions, offering 24/7 availability and instant attention to their requests or needs. Improve the productivity of your team, freeing them from tasks susceptible to automation and reserving them the most complex interactions.
Unified and powerful management for all your channels
CommBox stands out for being a powerful and robust platform that allows you to centralize communications with your clients, based on an architecture that allows omnicanal management and optimizing processes through IA technology. Provide the best experience to your customers through WhatsApp, SMS, chat, social media, email, video or voice. All communications are efficiently managed through an intelligent inbox.
What channels can you manage?
WhatsApp, Telegram, Google, Mail, Chat, Video Chat, Facebook, SMS, Twitter, Instagram, Messenger , YouTube...and more!