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CommBox The future of customer communication

Artificial Intelligence at the service of your Contact Center. Provide your customers with the best experience, with a live and automated attention.

Ingenia partner CommBox

Provide your customer with the best digital experience

Omnicanality together with artificial intelligence will allow you to provide your customers with the best digital experience. Without interruptions, offering 24/7 availability and instant attention to their requests or needs. Improve the productivity of your team, freeing them from tasks susceptible to automation and reserving them the most complex interactions.

Omnicanality, automation and AI

  • Customer Service

    Customer Service

    Put your customers in the front row. Upgrade your customer services and give them maximum flexibility in communication – how and when they want it.

  • Automation: bots

    Automation: bots

    Increase their availability and improve your customer service by automating basic functions, and optimize them through artificial intelligence.

  • Generation of business and sales opportunities

    Generation of business and sales opportunities

    Turn your potential customers into real ones, quickly, and implement your omnicanality strategy with state-of-the-art tools.

Unified and powerful management for all your channels

CommBox stands out for being a powerful and robust platform that allows you to centralize communications with your clients, based on an architecture that allows omnicanal management and optimizing processes through IA technology. Provide the best experience to your customers through WhatsApp, SMS, chat, social media, email, video or voice. All communications are efficiently managed through an intelligent inbox.

What channels can you manage?

WhatsApp, Telegram, Google, Mail, Chat, Video Chat, Facebook, SMS, Twitter, Instagram, Messenger , YouTube...and more!

Ingenia Soluciones Digitales. CommBox